01Introduction
Welcome to RocketGrowth (“we”, “our”, “us”).
RocketGrowth is a digital marketing agency helping local businesses improve their online visibility, attract customers, strengthen their online reputation and grow their businesses.
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, request a free Google Business Profile audit, contact us or use our services.
02Information we collect
We may collect the following information:
Personal Information
When you contact us, request an audit or become a client, we may collect:
Full name.
Business name.
Email address.
Telephone number.
Business address.
Website URL.
Google Business Profile URL.
Other information you voluntarily provide.
Business Information
When conducting Google Business Profile audits or providing marketing services, we may collect and analyze publicly available business information, including:
Google Business Profile information.
Business categories and descriptions.
Customer reviews and ratings.
Business photographs and posts.
Website information.
Local search visibility.
Competitor information.
Publicly available business information.
Automatically Collected Information
When you visit our website, certain information may automatically be collected, including:
IP address.
Browser type and version.
Device information.
Pages visited.
Time spent on pages.
Referring websites.
General website usage information.
This information may be collected through cookies, analytics tools and similar technologies.
03How we use your information
We collect and use information for legitimate business purposes, including:
Providing requested Google Business Profile audits.
Evaluating online visibility and local search performance.
Contacting individuals who request information or services.
Preparing marketing proposals and recommendations.
Delivering digital marketing services.
Managing customer relationships.
Providing website design and optimization services.
Managing online reviews and reputation campaigns.
Delivering marketing automation services.
Responding to questions and inquiries.
Improving our website and services.
Sending marketing communications where legally permitted.
Meeting legal and regulatory obligations.
We do not sell personal information to third parties.
04Free Google Business Profile audits
RocketGrowth may offer complimentary Google Business Profile and Google Maps visibility audits.
When requesting an audit, you may be asked to provide your name, business name, email address, telephone number and business website or Google Business Profile URL.
We use this information to:
Generate the requested audit.
Analyze publicly available business information.
Prepare recommendations.
Contact you regarding your audit.
Discuss potential services that may help improve your online presence.
Submitting an audit request does not obligate you to purchase any services.
Audit reports and recommendations are informational and do not guarantee specific improvements in search rankings, customer inquiries or revenue.
05Third-party service providers
RocketGrowth uses and may use third-party software and service providers to operate its website and deliver services.
These providers may include:
Lovable – website development and hosting infrastructure.
Paige – Google Business Profile audit and reporting tools, where applicable.
Merchynt – Google Business Profile optimization and management tools.
GoHighLevel – customer relationship management, lead management and marketing automation, where applicable.
Google – business profile information, analytics and related services.
Email, payment processing, analytics and other technology providers.
These providers may process information on our behalf to provide their services.
Information may be stored or processed outside Canada, including in the United States or other jurisdictions. Information processed outside your jurisdiction may be subject to the laws of those jurisdictions.
We take reasonable steps to use reputable providers and protect information shared with them.
Third-party providers maintain their own privacy policies and terms of service.
06Cookies and tracking technologies
Our website may use cookies and similar technologies to:
Improve website functionality.
Understand visitor behaviour.
Measure website performance.
Improve marketing effectiveness.
Remember user preferences.
Support analytics and advertising activities.
You may be able to control cookies through your browser settings.
Where legally required, we will request consent before using non-essential cookies or tracking technologies.
07Email and text communications
If you contact RocketGrowth, request an audit or become a client, we may communicate with you regarding your inquiry, requested services or existing business relationship.
We may also send promotional emails or text messages where we have obtained the required consent under applicable laws.
You may unsubscribe from marketing emails using the unsubscribe link provided.
For text messages, you may opt out by replying STOP where supported.
We comply with applicable Canadian anti-spam requirements, including Canada’s Anti-Spam Legislation (CASL).
Requesting an audit does not automatically constitute consent to receive ongoing promotional marketing messages.
08How we protect your information
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.
However, no method of transmitting or storing information electronically is completely secure.
We cannot guarantee absolute security.
09Data retention
We retain personal information only for as long as reasonably necessary to:
Fulfill the purposes for which it was collected.
Provide requested services.
Maintain client and business records.
Meet legal and regulatory obligations.
Resolve disputes.
Enforce agreements.
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
10Your privacy rights
Depending on applicable law, you may have the right to:
Request access to personal information we hold about you.
Request corrections to inaccurate information.
Withdraw consent to certain uses of your information.
Request deletion of information where legally permissible.
Unsubscribe from marketing communications.
Ask questions about our privacy practices.
Requests can be submitted using the contact information below.
We may need to verify your identity before responding.
11Third-party websites
Our website may contain links to third-party websites, applications or services.
RocketGrowth is not responsible for the privacy practices, security or content of external websites.
We encourage visitors to review the privacy policies of any third-party services they use.
12Children’s privacy
Our services are intended for businesses and adults.
We do not knowingly collect personal information from children under the age of 13 through our website.
13Changes to this policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, services or applicable laws.
Updates will be published on this page with a revised effective date.
14Contact us
If you have questions about this Privacy Policy, wish to access your personal information or have a privacy-related concern, please contact:
RocketGrowth
Email: Shane@rocketgrowth.agency
Website: https://rocketgrowth.agency
15Governing privacy legislation
RocketGrowth operates from Ontario, Canada.
We aim to handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable, and other applicable privacy requirements.