Terms & Conditions

Welcome to RocketGrowth.

These Terms and Conditions govern your access to and use of the RocketGrowth website, services, tools and digital marketing solutions.

By accessing our website, requesting an audit, purchasing services or engaging RocketGrowth, you agree to these Terms and Conditions.

If you do not agree with these terms, please discontinue using our website and services.

RocketGrowth is a digital marketing agency focused on helping local businesses improve their online presence, visibility and customer acquisition.

Our services may include:

Google Business Profile optimization.

Google Maps visibility optimization.

Local search engine optimization (SEO).

Google review generation strategies.

Online reputation management.

Website design and optimization.

Marketing automation.

Lead generation.

Digital marketing consulting.

Business visibility audits and reporting.

Services may be modified, expanded or discontinued at our discretion.

RocketGrowth may offer complimentary online visibility audits.

These audits are intended to provide businesses with insights into their current online presence and identify potential areas for improvement.

Audit reports may include:

Google Business Profile analysis.

Local search visibility assessments.

Competitor comparisons.

Customer review analysis.

Business profile optimization opportunities.

General recommendations.

Audits are provided for informational and marketing purposes.

An audit does not constitute a guarantee of business performance, search engine rankings, customer acquisition or revenue growth.

Submitting an audit request does not create a contractual obligation to purchase services.

RocketGrowth uses professional strategies, tools and industry best practices to help improve online visibility and business growth.

However, we cannot guarantee:

Specific Google search rankings.

Placement in the Google Maps three-pack.

A specific number of leads or customers.

A specific number of reviews.

Increased website traffic.

Increased sales or revenue.

Specific timeframes for improvements.

Search engine algorithms, competitor activity, customer behaviour, platform policies and other external factors can influence results.

Clients acknowledge that digital marketing outcomes vary and are not entirely within RocketGrowth’s control.

RocketGrowth may use third-party platforms and services, including Google, Google Business Profile, website hosting providers, marketing automation platforms and reporting software.

RocketGrowth is an independent digital marketing agency and is not affiliated with, endorsed by or officially connected to Google LLC.

Google and other third-party platforms maintain their own terms, policies and service requirements.

We cannot guarantee the availability, functionality or continued operation of third-party services.

We are not responsible for:

Google algorithm changes.

Changes to Google Business Profile policies.

Changes to search engine rankings.

Third-party account suspensions.

Platform outages.

Third-party software changes.

Actions taken independently by third-party platforms.

Clients are responsible for maintaining compliance with the applicable terms and policies of third-party platforms.

Clients engaging RocketGrowth agree to:

Provide accurate business information.

Provide necessary access and authorization to relevant accounts.

Maintain ownership or appropriate authorization for business profiles and websites.

Provide accurate and lawful customer contact information.

Obtain necessary permissions and consents for marketing communications.

Comply with applicable privacy and anti-spam legislation.

Review and approve marketing materials when required.

Respond to requests for information in a reasonable timeframe.

Clients are responsible for ensuring that information provided to RocketGrowth is accurate and that they have the legal authority to authorize requested services.

RocketGrowth may provide services designed to help businesses request, collect and manage genuine customer feedback.

Clients agree that:

Reviews must reflect genuine customer experiences.

Reviews must not be fabricated or purchased.

Customers must not be pressured into providing positive reviews.

Reviews must not be manipulated through deceptive practices.

Applicable platform review policies must be respected.

RocketGrowth does not guarantee a particular number of reviews or ratings.

Where RocketGrowth provides website design, development or optimization services, the scope of work, pricing, delivery timelines and responsibilities will be established through a separate proposal, agreement or written confirmation.

Unless otherwise agreed, clients are responsible for ensuring that supplied business information, images, trademarks and other materials may legally be used.

Third-party software, hosting, domains, subscriptions and licensing fees may be charged separately.

Ownership and licensing rights for completed websites, designs, software configurations and other deliverables will be established in the applicable service agreement.

Pricing, payment schedules, subscription fees and applicable taxes will be communicated before a client purchases services.

Unless otherwise agreed in writing:

Payments must be made according to the agreed payment schedule.

Third-party software or subscription charges may be additional.

Applicable taxes will be added where required.

Additional work outside the agreed scope may incur additional fees.

Specific cancellation, refund and recurring billing arrangements will be outlined in the applicable proposal, invoice or service agreement.

The cancellation terms for ongoing marketing services will be established in the applicable client agreement.

RocketGrowth reserves the right to suspend or terminate services where:

A client materially breaches an agreement.

Payments remain outstanding.

A client provides misleading or unlawful information.

A client requests activities that violate applicable laws or third-party platform policies.

Where reasonably possible, notice will be provided before suspension or termination.

Unless otherwise agreed in writing, all original content, branding, graphics, website materials, marketing resources, methodologies and other intellectual property created or owned by RocketGrowth remain the property of RocketGrowth.

Clients retain ownership of materials they supply to RocketGrowth.

Clients grant RocketGrowth permission to use supplied materials solely as reasonably necessary to provide contracted services.

Third-party software, plugins, applications and platforms remain subject to their respective ownership and licensing terms.

To the maximum extent permitted by applicable law, RocketGrowth will not be liable for indirect, incidental, special, punitive or consequential damages arising from the use of our website or services.

This includes, without limitation:

Lost profits.

Lost business opportunities.

Lost revenue.

Search engine ranking changes.

Third-party platform interruptions.

Business losses arising from external factors.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Any additional limitations of liability for contracted services will be established in the applicable client agreement.

Information provided on the RocketGrowth website is intended for general informational purposes.

While we make reasonable efforts to ensure information is accurate and current, we do not warrant that all website content, audit results or recommendations are complete, accurate or suitable for every business.

Visitors use the website and its information at their own discretion.

To the extent permitted by applicable law, clients agree to indemnify RocketGrowth against reasonable claims, losses and expenses arising from:

Materials or information supplied by the client that infringe third-party rights.

Unlawful marketing instructions provided by the client.

The client’s breach of applicable laws or platform policies.

The client’s material breach of these Terms or an applicable service agreement.

This provision does not apply to the extent a claim results from RocketGrowth’s own negligence, wilful misconduct or other liability that cannot legally be excluded.

Your use of our website and services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how personal information is collected, used and protected.

RocketGrowth reserves the right to update these Terms and Conditions periodically.

Changes will be published on our website with an updated effective date.

Continued use of our website following publication of revised terms constitutes acceptance of the revised terms to the extent permitted by applicable law.

These Terms and Conditions are governed by the laws of the Province of Ontario and the applicable laws of Canada.

Any disputes will be subject to the jurisdiction of the courts of Ontario, subject to applicable consumer protection legislation and other mandatory legal requirements.

For questions regarding these Terms and Conditions, please contact:

RocketGrowth

Email: Shane@rocketgrowth.agency

Website: https://rocketgrowth.agency